Terms of Service

These terms govern your use of SprintPad, including the website, web app, iOS app, client portal, and related APIs.

1. Agreement

These Terms of Service (“Terms”) are a contract between you and the operator of SprintPad (“SprintPad,” “we,” “us”). They govern access to the SprintPad website at https://sprintpad.io, the application at https://dev.sprintpad.io, mobile apps, the client portal, APIs, and AI/MCP connections (together, the “Service”).

By creating an account, signing in, or using the Service, you agree to these Terms and to the Privacy Policy. If you use SprintPad on behalf of an organization, you represent that you can bind that organization, and “you” includes that organization.

2. The Service

SprintPad is a workspace for managing client work: tasks, projects, time tracking, clients, a client portal, templates, billing-related features, and optional AI-agent access. Features may change. We do not guarantee uninterrupted or error-free operation. Beta or preview features are provided as-is.

We may offer paid plans in the future. Fees, taxes, and renewal terms will be shown at checkout or in an order form. Unless stated otherwise, subscriptions renew until canceled, and fees are non-refundable except where required by law.

3. Accounts, workspaces, and customer data

You must provide accurate account information and keep credentials confidential. You are responsible for activity under your account. Workspace administrators control membership, roles, and what client-portal contacts can see.

Customer Data is the content you or your users submit (tasks, files, client records, time logs, and similar). You retain your rights in Customer Data. You grant SprintPad a limited license to host, process, transmit, and display Customer Data solely to provide and secure the Service, including backups and subprocessors listed in the Privacy Policy.

You represent that you have the rights to submit Customer Data (including personal data of clients and contacts) and that your use complies with privacy and employment laws. SprintPad does not provide legal, accounting, or tax advice. Invoices, contracts, and profitability figures in the product are tools, not professional advice.

4. Client portal and payments

If you invite client contacts, you are responsible for what you share with them. Portal payments, when enabled, run on the Stripe account you connect. SprintPad is not a bank, payment facilitator, or merchant of record for those charges and does not hold client funds. Stripe’s terms also apply to that processing.

5. AI agents

Optional MCP / AI-agent connections let third-party tools act with the SprintPad permissions you grant, limited to the workspaces you approve. You are responsible for what those tools do with your data. You can revoke access in the application. We are not responsible for third-party AI models, their outputs, or their retention practices.

6. Acceptable use

You may not: misuse the Service; probe or disrupt our infrastructure except as authorized in a security program; upload malware; infringe others’ rights; attempt to access another workspace without permission; use the Service for unlawful content; or resell the Service except as we agree in writing. We may suspend or terminate accounts that violate these Terms or that create risk for other users.

7. Intellectual property

SprintPad, including software, design, trademarks (including the name SprintPad and the checkmark mark), and documentation, is owned by us or our licensors. These Terms do not transfer that ownership. You may not copy, reverse engineer (except where the law allows), or remove proprietary notices from the Service.

Feedback you send may be used to improve SprintPad without obligation to you.

8. Third-party services

The Service may integrate with Google, Stripe, email delivery, cloud hosting, and AI clients. Their terms and privacy policies govern those services. We are not responsible for third-party outages or changes.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT DATA WILL NEVER BE LOST. YOU SHOULD MAINTAIN YOUR OWN BACKUPS OF CRITICAL CUSTOMER DATA WHERE APPROPRIATE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPRINTPAD AND ITS OPERATORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR CLAIMS ARISING OUT OF THE SERVICE IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM (OR, IF YOU HAVE PAID NOTHING, ONE HUNDRED U.S. DOLLARS). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES THE LIMIT APPLIES TO THE FULLEST EXTENT ALLOWED.

11. Indemnity

You will defend and indemnify SprintPad against claims arising from your Customer Data, your use of the Service in violation of these Terms or law, or your relationships with your own clients, including portal users and payment disputes on your Stripe account.

12. Termination

You may stop using the Service and request account closure. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your license to use the Service ends. Sections that by nature should survive (including intellectual property, disclaimers, liability limits, and indemnity) survive.

13. Governing law

These Terms are governed by the laws of the United States and the state of the SprintPad operator’s principal place of business, without regard to conflict-of-law rules. Courts in that venue have exclusive jurisdiction, except that we may seek injunctive relief in any forum to protect intellectual property or confidential information.

14. Changes

We may update these Terms. We will revise the effective date and, for material changes, provide notice in the Service or by email. If you do not agree, you must stop using the Service. Continued use after the effective date constitutes acceptance.

15. Contact

Legal: legal@sprintpad.io
Privacy: privacy@sprintpad.io
Related: Terms of Service · Privacy Policy